PRIVACY POLICY
Last updated: January 19, 2026
Studio Fortress LLC (“Studio Fortress,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use the Studio Fortress platform, website, and related services (collectively, the “Services”).
Studio Fortress is a studio management platform designed to support independent studios with scheduling, staffing, payments, and operational oversight. We collect only the information necessary to provide and improve these Services.
By accessing or using Studio Fortress, you agree to the practices described in this Privacy Policy.
a. Information You Provide Directly
We may collect information that you or your studio provide, including:
• Account information such as name, email address, password (stored in encrypted or hashed form), studio name, and basic studio details
• User role information, including administrator, staff, or instructor roles
• Scheduling and operational data such as classes, events, schedules, instructor assignments, availability, substitute requests, and attendance records
• Communications, including messages sent through the platform and support requests or correspondence
b. Payment Information
Studio Fortress supports multiple payment approaches, including manual tracking and third-party payment processing.
Studio Fortress does not store full payment card details. If you choose to process payments through Studio Fortress, payments are handled by third-party payment processors (such as Stripe). These processors receive information directly from you and are governed by their own privacy policies.
c. Automatically Collected Information
When you access the Services, we may automatically collect information such as:
• IP address
• Browser type and version
• Device and operating system information
• Log data, including timestamps and actions taken within the app
• Usage and performance data
This information is used to maintain security, diagnose issues, and improve reliability and performance.
d. Audit and Activity Logs
Studio Fortress maintains audit and activity logs that record key actions taken within the platform, such as schedule changes, role updates, or administrative actions. These logs are available only to authorized users within the same studio and are used solely for operational, security, and accountability purposes.
We use the information we collect to:
• Provide, operate, and maintain the Studio Fortress platform
• Manage studio scheduling, staffing, and operational workflows
• Facilitate optional payment processing
• Authenticate users and enforce role-based access
• Respond to support requests and inquiries
• Improve product functionality and user experience
• Monitor usage for security and fraud prevention
• Comply with legal and regulatory obligations
Studio Fortress does not sell personal information.
We may share information only in the following circumstances:
a. With Service Providers
We may share information with trusted third-party service providers that assist us in operating the Services, such as hosting, analytics, and payment processing. These providers are authorized to use information only as necessary to perform services on our behalf.
b. Within a Studio
Information entered into Studio Fortress is visible to other authorized users within the same studio, based on assigned roles and permissions.
c. Legal Requirements
We may disclose information if required by law or in response to valid legal requests, such as subpoenas or court orders.
d. Business Transfers
If Studio Fortress LLC is involved in a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction, subject to applicable privacy protections.
We retain information for as long as necessary to provide the Services, comply with legal and regulatory requirements, resolve disputes, and enforce agreements. Studios may request account deletion, subject to retention requirements related to audit logs, legal obligations, or security considerations.
We implement reasonable technical and organizational safeguards to protect information, including encrypted data transmission, secure authentication and authorization controls, role-based access restrictions, and system monitoring and activity logging.
While no system can be guaranteed to be completely secure, Studio Fortress is committed to protecting information using industry-standard practices.
Depending on your location, you may have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your information, or object to or restrict certain processing activities.
Requests may be submitted using the contact information below.
Studio Fortress is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.
The Services may contain links to third-party websites or services. Studio Fortress LLC is not responsible for the privacy practices of those third parties.
We may update this Privacy Policy from time to time. Any changes will be reflected by an updated “Last updated” date. Continued use of the Services after changes indicates acceptance of the revised policy.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Studio Fortress LLC
Email: support@studiofortress.com
Website: https://studiofortress.com
